Strengths of Cross Marketing

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Partnering for your best decisions.

Everything we do is for our clients’ best decisions.

Some clients launch new products based on our research findings.
Some revise their advertising strategies inspired by our proposals.
At Cross Marketing, the services we provide serve as essential tools for our clients to make informed and confident decisions.
That’s why we are always in pursuit of The Best—for each and every one of our clients.

Starting with marketing research, Cross Marketing continues to innovate and expand, aiming to deliver a broad range of marketing services.

As a trusted partner and a comprehensive marketing services professional, we are committed to working alongside our clients to find the best path forward—together.

Cross Marketing Support Areas

Cross Marketing is a group company of the Cross Marketing Group, a Tokyo Stock Exchange prime listed company. Located at the core of the Cross Marketing Group's research functions, we provide a wide range of support in the areas of marketing research to understand consumers and data marketing to promote the efficient collection and use of consumer data.

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Data Marketing & Insight Domain

With one of the largest analytics organizations in Japan, we provide consulting services based on the discovery, analysis, and understanding of consumer insights. Utilizing one of the largest panel networks in Japan, we effectively collect and analyze consumer data. We provide solutions to meet diverse marketing needs.

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Digital Marketing Domain

Based on "data" and "customer understanding," we support the execution of marketing measures in a wide range of areas, from digital media and promotions to system solutions.

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Cross Marketing's Support Achievements and Support System

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Research Projects
with leading global companies

10000+per annum

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Clients

5000+

across various industries, including corporations,government agencies, and academic institutions

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One of the Largest in Japan
A survey panel of

12.85M

panelists as of January 2025

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Trusted in many research papers
Proven in Academic Research

8,600+

studies using our data

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Overseas Surveys
through cooperation with overseas branches

1,000+

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Companies using our
self-directed research tools

8,000+

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Offline Research Projects
with leading global companies

2000+per annum

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Research Analysts

300+

Including who are multilingual

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Global Research Offices

JPN&10+

countries worldwide

Integrated marketing support,
from discovering, analyzing, and understanding consumer insights
to measuring promotion effectiveness

Support based on trends in consumer change and market trends behind products
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We have many original methods for capturing consumer insights.

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Cross Marketing's Extensive Panel Network

Cross Marketing has built a large-scale panel network by partnering with multiple panel providers.
To facilitate smooth online research and specialized studies, we also offer specialty panels pre-segmented by specific themes.

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One of the Largest Panel in Japan
Number of Panelists

Approx.12.85 million

*As of January 2025

Panel detail information
Creating a database with specific themes

Specialty Panels

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Research available in over 85 countries

Overseas Research Panel

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Quality Control of Panels

The reliability of survey results hinges on the quality of the panel.
At Cross Marketing, we operate and manage panels based on four core principles, ensuring continuous improvement in panel quality.

Principle of Accurate Registration Information

Principles of Fraudulent Registration Prevention

Principle of Eliminating Fraudulent Respondents

Panel First Principle

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Examples of Cross Marketing Support

With over 10,000 projects conducted annually and more than 5,000 client companies, Cross Marketing has a proven track record across industries including corporate, government, and academia.Together with our clients, we are shaping the future of marketing.

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We also conduct a wide range of surveys from diverse perspectives and approaches.

Manufacturer (food, soft drink, etc.)
  • Concept acceptability study for new flavors
  • New Product Tasting Evaluation Survey
Manufacturer (alcoholic beverages and tobacco)
  • Frequency of Alcoholic Beverage Consumption Survey
  • Survey on office smoking environment
Manufacturer (scientific, textile, pharmaceutical, cosmetics)
  • Fashion Brand Awareness Survey
  • Naming survey on skin care cosmetics
Manufacturer (electrical products, PC/mobile phones, games)
  • Market research on where to consider purchasing a PC
  • Survey of Dormant Mobile Phone Users
Manufacturer (Automotive)
  • Campaign Effectiveness Measurement Study on TV Commercials
  • Customer Satisfaction Benchmarking Survey
Distribution (wholesale, retail, mail order)
  • CVS in-store flow line survey
  • Mail Order Site Usage Survey
Energy (electricity, gas, oil)
  • Survey on Image of Talent Used in Commercials
  • All-Electrification" Evaluation Survey of Rental Housing
Construction, Real Estate & Housing
  • Experimental study of a voice guidance system using cell phones
  • Questionnaire Survey on Expressway Toll Price Reduction
Finance, insurance, securities
  • Credit Card Usage Survey
  • Website usability studies
Newspapers, broadcasting, publishing
  • TV commercial preview style survey
  • Corporate Image Survey
advertising company
  • Effectiveness measurement study of new product announcement commercials
  • Questionnaire on media contact
Various organizations and educational institutions
  • Survey to understand the needs of potential university applicants
  • Survey of Parents' Perceptions of National University Corporation
Research firms and institutions
  • Surveys to ascertain workers' attitudes
  • Survey to determine fast food usage
Government agencies, government corporations
  • Eye tracking study on election posters
  • Survey on Life Design and Residential Life
Medical
  • Cancer Surveys
  • Survey of treated patients for physicians

Full support system and speedy delivery

We assign a dedicated specialist with a proven track record and a deep understanding of marketing research. We can provide full service as well as support only where necessary to meet your marketing challenges.

For Online Survey Minimum 2 or 3 days to delivery
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Research planning and design
survey implementation
Delivered raw data and GT table
Deliver cross tabulation tables and reports
discussion
Full Support Available: From around 2 weeks and up.

Fully Equipped Facilities for Research

We own and operate dedicated interview spaces at two conveniently located venues, featuring 2 specialized interview rooms and 4 Central Location Test rooms. Our setup enables us to conduct complex studies—such as cooking CLTs and tobacco interviews—that are difficult to execute at other companies, making us one of the most capable in the industry.

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Dedicated Interviews

Hatsudai Opera City Tower 24F

Keio New Line (direct connection to Toei Shinjuku Line)
Direct connection from Hatsudai Station East Exit

Interviews
Room F
Interviews
Room H
CLT only

Hatsudai Research Center 1st floor

Keio New Line (direct connection to Toei Shinjuku Line)
1 min. walk from South Exit of Hatsudai Sta.

CLT
Room A
CLT
Room B
CLT
Room C
CLT only(Supports cigarette smoking)

Awajicho Research Center 1F

Ogawamachi Station on the Toei Shinjuku Line and Awajicho Station on the Tokyo Metro Marunouchi Line, 3-minute walk from Exit A2

CLT (Cigarette smoking rooms)
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