Strengths of Cross Marketing
Partnering for your best decisions.
Everything we do is for our clients’ best decisions.
Some clients launch new products based on our research findings.
Some revise their advertising strategies inspired by our proposals.
At Cross Marketing, the services we provide serve as essential tools for our clients to make informed and confident decisions.
That’s why we are always in pursuit of The Best—for each and every one of our clients.
Starting with marketing research, Cross Marketing continues to innovate and expand, aiming to deliver a broad range of marketing services.
As a trusted partner and a comprehensive marketing services professional, we are committed to working alongside our clients to find the best path forward—together.
Cross Marketing Support Areas
Cross Marketing is a group company of the Cross Marketing Group, a Tokyo Stock Exchange prime listed company. Located at the core of the Cross Marketing Group's research functions, we provide a wide range of support in the areas of marketing research to understand consumers and data marketing to promote the efficient collection and use of consumer data.




Data Marketing & Insight Domain
With one of the largest analytics organizations in Japan, we provide consulting services based on the discovery, analysis, and understanding of consumer insights. Utilizing one of the largest panel networks in Japan, we effectively collect and analyze consumer data. We provide solutions to meet diverse marketing needs.
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Digital Marketing Domain
Based on "data" and "customer understanding," we support the execution of marketing measures in a wide range of areas, from digital media and promotions to system solutions.











Cross Marketing's Support Achievements and Support System
Research Projects
with leading global companies
10000+per annum
Clients
5000+
across various industries, including corporations,government agencies, and academic institutions
One of the Largest in Japan
A survey panel of
12.85M
panelists as of January 2025
Trusted in many research papers
Proven in Academic Research
8,600+
studies using our data
Overseas Surveys
through cooperation with overseas branches
1,000+
Companies using our
self-directed research tools
8,000+
Offline Research Projects
with leading global companies
2000+per annum
Research Analysts
300+
Including who are multilingual
Global Research Offices
JPN&10+
countries worldwide
Integrated marketing support,
from discovering, analyzing, and understanding consumer insights
to measuring promotion effectiveness

We have many original methods for capturing consumer insights.
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- concept development
- Collaborating Workshop
- Instagrammer View
- Social Trend Card
- QiQUMO
- LINE Research
- Insight Design
- BrandLink Compass
- KAGAMI
- clinical study
- Human Clinical Trial Support Services
-
Naming Development
Package Development - Impulse Research
- Unconscious Research
- KAGAMI
- QiQUMO
- LINE Research
-
MARCOM
Sales Development - Research & PR
- Potential Screener (PSC)
- Potential Needs Cluster (PNCL)
- QiQUMO
- LINE Research
-
Monitoring
Effectiveness Measurement - NEXPOS
- Mind-POS Data Service
- dinner survey
- QiQUMO
- LINE Research
Cross Marketing's Extensive Panel Network
Cross Marketing has built a large-scale panel network by partnering with multiple panel providers.
To facilitate smooth online research and specialized studies, we also offer specialty panels pre-segmented by specific themes.
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Quality Control of Panels
The reliability of survey results hinges on the quality of the panel.
At Cross Marketing, we operate and manage panels based on four core principles, ensuring continuous improvement in panel quality.
Principle of Accurate Registration Information
Principles of Fraudulent Registration Prevention
Principle of Eliminating Fraudulent Respondents
Panel First Principle
Examples of Cross Marketing Support
With over 10,000 projects conducted annually and more than 5,000 client companies, Cross Marketing has a proven track record across industries including corporate, government, and academia.Together with our clients, we are shaping the future of marketing.























Sunstar Inc.
What kind of research is needed to motivate the younger generation to take care of their oral health? Self-care" is the breakthrough that emerged while consulting with them.
Industry/Industry
Daily necessities, cosmetics, pharmaceuticals, health care
Supporting areas
Marketing research

United Arrows Ltd.
Analysis project to develop loyal customers using house card customer data
Industry/Industry
Apparel Fashion
Supporting areas
Data Marketing

Kyocera Corporation
The Challenge to Further Promote Utilization of Brand Research|Use for Planning and Data Linkage Support.
Industry/Industry
Information/Communications Home Appliances/Electric/Electronics/Precision Instruments
Supporting areas
Consulting, Data Marketing

House Foods Corporation.
Highly accurate taste venue research that has long supported long-selling products indispensable to the dinner table .
Industry/Industry
Food and beverage
Supporting areas
Marketing research

Yaaha Corporation
Solving data management issues in advertising operations! Supporting business efficiency through improvements to BigQuery and Looker Studio.
Industry/Industry
Advertising
Supporting areas
Data Marketing

Kyocera Corporation
The essence of consumers as revealed by multiplying four years of quantitative and qualitative research.
Industry/Industry
Food and beverage
Supporting areas
Marketing research
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We also conduct a wide range of surveys from diverse perspectives and approaches.
- Concept acceptability study for new flavors
- New Product Tasting Evaluation Survey
- Frequency of Alcoholic Beverage Consumption Survey
- Survey on office smoking environment
- Fashion Brand Awareness Survey
- Naming survey on skin care cosmetics
- Market research on where to consider purchasing a PC
- Survey of Dormant Mobile Phone Users
- Campaign Effectiveness Measurement Study on TV Commercials
- Customer Satisfaction Benchmarking Survey
- CVS in-store flow line survey
- Mail Order Site Usage Survey
- Survey on Image of Talent Used in Commercials
- All-Electrification" Evaluation Survey of Rental Housing
- Experimental study of a voice guidance system using cell phones
- Questionnaire Survey on Expressway Toll Price Reduction
- Credit Card Usage Survey
- Website usability studies
- TV commercial preview style survey
- Corporate Image Survey
- Effectiveness measurement study of new product announcement commercials
- Questionnaire on media contact
- Survey to understand the needs of potential university applicants
- Survey of Parents' Perceptions of National University Corporation
- Surveys to ascertain workers' attitudes
- Survey to determine fast food usage
- Eye tracking study on election posters
- Survey on Life Design and Residential Life
- Cancer Surveys
- Survey of treated patients for physicians
Full support system and speedy delivery
We assign a dedicated specialist with a proven track record and a deep understanding of marketing research. We can provide full service as well as support only where necessary to meet your marketing challenges.
Fully Equipped Facilities for Research
We own and operate dedicated interview spaces at two conveniently located venues, featuring 2 specialized interview rooms and 4 Central Location Test rooms. Our setup enables us to conduct complex studies—such as cooking CLTs and tobacco interviews—that are difficult to execute at other companies, making us one of the most capable in the industry.

Hatsudai Opera City Tower 24F
Keio New Line (direct connection to Toei Shinjuku Line)
Direct connection from Hatsudai Station East Exit
Room F
Room H
Hatsudai Research Center 1st floor
Keio New Line (direct connection to Toei Shinjuku Line)
1 min. walk from South Exit of Hatsudai Sta.
Room A
Room B
Room C
Awajicho Research Center 1F
Ogawamachi Station on the Toei Shinjuku Line and Awajicho Station on the Tokyo Metro Marunouchi Line, 3-minute walk from Exit A2



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